Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; [email protected])

Desktop

;

Give Us a Call

1-800-241-3146
7:30 a.m. – 7:00 p.m. ET
Monday – Friday

Chat with Us

8:00 a.m. – 6:00 p.m. ET
Monday – Friday

KCP Advantage

Tools, calculators and marketing resources for Kimberly-Clark Professional distributor sales representatives (DSRs).

Create an Account

Distributor Portal

Provides authorized distributors 24/7 access to order status, pricing, rebates, and more.

Not registered? Request Access

Onvation Dashboard

View and manage your Smart Restroom Management System account.

Interested in maximizing your restroom efficiency?
Schedule Consultation

High Traffic

What are people’s top hygiene concerns and how are they being addressed?

Kimberly-Clark Professional conducted surveys to explore evolving hygiene habits and facility responses in away-from-home environments.

People in a crowded stadium highlighting hygiene concerns in high-traffic environments

Overall consumer perceptions and preferences1

204526184.svg

Restroom revelations

83% believe restroom conditions reflect how much a company cares about employees and guests
204526196.svg

Cleanliness cues

82% consider seeing cleaners in action and cleaning signage as key indicators of a hygienic environment
204526190.svg

Dirty by association

74% say if the restroom is not clean, the rest of the facility must not be either
204526181.svg

Hygienic hands 

94% mention they wash or sanitize hands more now than before the pandemic
204526183.svg

Towels triumph

Almost two-thirds prefer paper towels over air dryers for restroom hand drying
204526191.svg

Brand benefits

84% believe familiar brands signal a clean and hygienic environment
204526187_h.png

Cleanliness is Consequential

On a scale of 1-10, cleanliness rates as an 8.3 for its impact on whether to visit a high-traffic location.

204526187_h.png

Cleanliness is Consequential

On a scale of 1-10, cleanliness rates as an 8.3 for its impact on whether to visit a high-traffic location.

How are decision-makers in all industries responding?2

204526189.svg

Brand reassurance

41% say familiar brands are more important to consumers now than before
204526175.svg

Proactive cleaning

93% plan to enhance cleaning protocols, frequency and signage
204526188.svg

Hands-free hygiene

95% feel that touchless systems are “very important” in the confidence of restroom cleanliness3
204526177.svg

Cost isn’t king

Decision makers are focused on:
Effective cleaning, germ avoidance, reliable supply and health agency recommendations
204526198_h.png

Hygiene recommendations for high-traffic locations

Ensuring cleanliness and hygiene in high-traffic locations is essential for minimizing germ transmission, enhancing 
patron satisfaction and positively shaping overall facility perception.

Top 5 indicators of cleanliness and hygiene in high-traffic locations:4

  • 1Employees actively cleaning
  • 2Visible handwashing/sanitizing procedures
  • 3Proper waste disposal
  • 4Clean restroom
  • 5Staff using disinfecting wipes on surfaces

Top 5 amenities that signal a clean, hygienic high-traffic location:4

  • 1Antibacterial soap in the restroom
  • 2Enhanced ventilation systems (for optimal filtration)
  • 3Touchless systems in restroom5
  • 4Disposable toilet seat covers
  • 5Pump or spray hand sanitizer
204526180_h.jpg

Excellence, out of sight.

Discover how Onvation® Smart Restroom Servicing can help your busy facility create a hygienic restroom experience with minimal disruptions.
  1. Kimberly-Clark Professional, Hygiene Behaviors Consumer Study, May 2020
  2. Kimberly-Clark Professional, Hygiene Behaviors Chooser Study, June 2020
  3. Kimberly-Clark Professional survey, consisted of 512 consumers, aged 18 and older in North America and conducted from May 28-30, 2020
  4. In the “Top 5” list above, #2 and #3 were selected equally at 59%. In the “Top 5 amenities” list, also tied with #5, but not included, “hand sanitizing wipes.”
  5. The following elements, if selected, were considered “touchless” systems: touchless soap dispensers, touchless hand towel dispensers, touchless hand sanitizer units, touchless trash cans, paper disposable seat covers (included in net
touchless stat only), touchless faucets, and automatic doors