Having clean washrooms is essential to the overall satisfaction of your tenants and guests. Find out what the most common issues are and what solutions Kimberly-Clark Professional can provide.

As a facility manager, it’s important to keep the tenants of your corporate office buildings happy. Foul odours, waste and untidy surfaces are common issues that can impact their perception of cleanliness in your washrooms. We’ve explored the top issues and provided solutions to elevate user’s washroom experience.

Problem: Foul Toilet Odours

Foul odours in toilets

Overflowing sanitary bins in cubicles

Unflushed toilets

Fresheners that mask odours instead of eliminating them

Poor air circulation

Solution: Vigilance & Air Care

Consider the following to improve odour control in your washrooms and improve the perception of cleanliness:

Maintain a consistent maintenance schedule to alert staff to make regular checks

Install an air care system

Mount a “Happy or Not” stand or whiteboard inside the washroom to encourage comments and suggestions

Open windows (if possible) periodically to let in fresh air

Add houseplants to help purify the air and generate oxygen

Problem: Too Much Waste

Soap spills on surfaces

Piles of hand towels on surfaces or on top of dispensers

Toilet paper on floors

Solution: Install dispensers that deliver controlled dispensing

Excessive hand towel, soap and toilet paper usage can create unsightly messes, which makes the washroom look untidy, and contributes to over consumption of consumables and increased cost.

Create a cleaning checklist so tenants can see what’s been cleaned and how often

Install a soap dispenser system that delivers a measured amount of hand cleanser

To help control waste and improve hygiene, switch to hand towel systems and toilet paper dispensers designed to deliver one sheet at a time

Overall, an unkempt washroom can be perceived as unclean by your tenants, so developing a system that allows you to stay a step ahead of issues is an important step to minimising complaints. Keeping surfaces tidy and sanitised and making sure dispensers are fully stocked is a good place to start.