A WINNING STRATEGY STARTS WITH THE C.H.E.S.S.* PROGRAM

HYGIENE

1. Are there jet air dryers in your building(s)?

   Yes No

   • 1a. Do you also offer hand towels to tenants and guests?

     Yes No

   • 1a. Are you considering them?

     Yes No

2. Do you offer your tenants any programs or education to help reduce sickness at work?

   Yes No

3. Which of the following measures do you have in place to reduce water on countertops and floors for tenant safety and hygiene purposes?
   (select all that apply)

   Towels on countertops

   Multiple trash can bins

   Signage

EFFICIENCY

1. Have you implemented ways to optimize your labor and consumables spend in the last 12 months?

   Yes No

2. Do you know approximate costs per year of your restroom consumable product costs per year? (i.e. bath tissue, hand towels, soap)

   Yes No
   • Please select the appropriate range of spend less than $15,000 between $15,000-$50,000 between $50,000-$100,000 greater than $100k

     This field is required.

   • 2a. Would you like guaranteed ROI on your labor and consumables spend?

     Yes No

3. Do your cleaners ever over stock restroom supplies to avoid run outs?

   Yes No

SUSTAINABILITY

1. Please tell us how important you believe sustainability efforts to be to your tenants.

   Very Important

   Important

   Not Important

2. Are you using Environmentally Certified restroom products? (i.e. ECOLOGO, FSC^®, GreenSeal)

   Yes No

3. Do you currently recycle or compost any restroom-related waste?

   Yes No

SATISFACTION

1. How frequently do you receive tenant complaints or negative feedback about the restrooms?

   Weekly Monthly Never

2. Do you have a tenant satisfaction survey?

   Yes No

3. Do you seek out creative ways (i.e. full length mirrors, message boards, shelving for personal items, etc.) to boost tenant satisfaction levels?

   Yes No

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