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Customer Portal

Provides authorised distributors 24/7 access to order status, pricing, rebates, and more.

Terms of Use

Important! Please read this legal statement carefully before using the site.

1. About Us

This Site is owned, operated and maintained by KIMBERLY-CLARK CORPORATION or its affiliates ("Kimberly-Clark") and has been created for your information, education, entertainment and communication. Your access to and use of this Site is conditional upon your acceptance of and compliance with the terms and conditions contained in this document ("Terms and Conditions"). By accessing and browsing the Site you accept, without qualification or limitation, these Terms and Conditions. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT USE THIS SITE.

Kimberly-Clark makes no representation that the information and materials in this site, including without limitation the information and other materials promoting the products identified herein, are appropriate or available for use outside Singapore. This site is not intended to be accessed by any person outside Singapore (including the EU).

2. Intellectual property

All copyright in any information, text, materials, graphics and software ("Content") on this Site is owned by Kimberly-Clark. The Content is protected by both Singapore and International copyright laws.

All names, logos and trademarks are the property of Kimberly-Clark or its affiliates. Nothing contained on the Site should be construed as granting any licence or right of use of any trademark displayed on the Site without the prior express written permission of Kimberly-Clark.

3. Acceptable Use

You agree to treat the Site with respect and not use the site or Kimberly-Clark products or services for any illegal purpose, or in such a way as to infringe or breach other's rights or to cause or threaten to cause us damage.

Kimberly-Clark will not tolerate any use of the Site which damages or is likely to damage Kimberly-Clark’s reputation, the availability or integrity of the site or which causes or threatens to cause Kimberly-Clark to incur any legal, tax or regulatory liability.

Kimberly-Clark reserves the right to suspend the use of the Site generally or block your access to any part of the Site and/or to suspend or terminate your rights to use the site or any part of it, if misuse is suspected.

This Site has been created for your information and education and for communication. You may not copy, reproduce, or modify the Content of this Site for any other purpose, unless it is related to conducting the business of Kimberly-Clark. You may download and print materials from the Site for your own use, such as to purchase products from Kimberly-Clark. You may not distribute, display or transmit the Content of the Site for your own financial benefit unless you received prior written authorisation from Kimberly-Clark.

Specifically you must not use the site in any manner or for any purpose which is unlawful or in any manner which violates any right of Kimberly-Clark or which is prohibited by these Terms and Conditions.

4. Registration

Kimberly-Clark may require you to register before supplying any services via this Site. When you register you agree to provide true, accurate, up to date and complete information as required by the relevant registration requirements made available to you via this Site.

5. Information about Products

This Site provides certain information regarding Kimberly-Clark Professional products. The following applies to this information:

  • The information does not constitute medical advice, should not be used for diagnosing or treating a health problem, and should not replace the expertise of qualified health professionals.
  • Product specifications may change without notice.
  • The products referred to in this Site are available in Singapore (as indicated) and may not be available in your country.

6. Medical disclaimer

The information on this site should not replace the expertise of qualified health professionals. If you have any queries or concerns or require any further professional advice about any of the material appearing on this Site, you should consult your doctor or health care professional. Always check for relevant credentials when sourcing fitness and health professionals.

7. User-generated content / Content submitted to the Site

By submitting content to the Site, you warrant that: (1) you are the owner of the content; (2) the content is lawful, truthful and accurate; (3) the content will not cause injury to any person or entity; (4) the content does not infringe someone else’s copyright, trademark, proprietary rights or rights of publicity and privacy; (5) the content is not obscene, indecent, unsuitable for minors, excessively violent, false, misleading, deceptive, fraudulent or defamatory (6) the content is not defamatory, libelous, hateful, racially or religiously biased or offensive or harassing to another party; (7) the content does not contain references to other websites, email addresses, contact information or phone numbers; (8) if the content contains the likeness or name of an identifiable person, you have that person’s permission to include their likeness/name in the content you are submitting; (9) the content does not contain any promotional material or advertising for commercial purposes or personal financial gain; and (10) the content does not contain computer viruses, worms or other potentially damaging programs or files.

For any content that you submit, you grant Kimberly-Clark a perpetual, irrevocable, royalty-free, sub-licensable, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.

All content that you submit may be used at Kimberly-Clark's sole discretion. Kimberly-Clark and/or its affiliates reserve the right to change, condense or delete any content on the Site that it deems, in its sole discretion, to violate the content guidelines or any other provisions herein. Kimberly-Clark does not guarantee that you will have any recourse through us to edit or delete any content you have submitted. Product ratings and written comments are generally posted within two to four business days. However, Kimberly-Clark reserves the right to remove or to refuse to post any submission for any reason.

Kimberly-Clark may without notice to you remove, amend, alter or deny access to any User-Generated Content, any content on the Site or discontinue the Site availability in its sole discretion. breach the above warranties or these Terms and Conditions.

8. Jurisdiction

This Site is controlled and operated by Kimberly-Clark from the United States, Singapore, or a country in Asia Pacific and Kimberly-Clark makes no representation that the information and materials in this Site, including without limitation the information and other materials promoting the products identified herein, are appropriate or available for use outside Singapore. Also, some software from this Site may be subject to export controls imposed by the United States Government and may not be downloaded or otherwise exported or re-exported into (or to a national or resident of) any country to which United States has placed an embargo. If you download or use the software, you represent and warrant that you are not located in, or under the control of, or a national of any such country or on any such list.

9. Disclaimer of warranties

KIMBERLY-CLARK MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING THE ACCURACY, RELIABILITY OR COMPLETENESS OF THE CONTENT OF THIS SITE. ALL TERMS, CONDITIONS AND WARRANTIES EXPRESS OR IMPLIED BY CUSTOM, LAW OR STATUTE IN ANY WAY RELATING TO ACCESS TO, OR NON-ACCESS TO, THIS SITE OR YOUR USE OF, OR RELIANCE UPON, THIS SITE OR THE CONTENTS HEREOF ARE HEREBY EXCLUDED. KIMBERLY-CLARK DOES NOT WARRANT EXPRESSLY OR IMPLIEDLY THAT YOUR ACCCESS TO THE SITE (OR ANY SITE LINKED IN ANY WAY TO THIS SITE) WILL BE UNINTERRUPTED OR ERROR FREE. KIMBERLY-CLARK DOES NOT WARRANT EXPRESSLY OR IMPLIEDLY THAT ANY DEFECTS WILL BE CORRECTED OR THAT THE SITE (OR ANY SITE LINKED IN ANY WAY TO THIS SITE) OR THE SERVER WHICH STORES AND TRANSMITS CONTENT TO YOU ARE FREE OF VIRUSES OR ANY OTHER HARMFUL COMPONENTS.

10. Limitation of liability

Kimberly-Clark shall not be liable for any indirect, incidental, special and/or consequential damages including but not limited to loss of profits arising out of your access to, or inability to access, this Site or your use of, or reliance upon, this Site or the Content hereof. In addition, Kimberly-Clark has no duty to update this Site or the Content hereof and Kimberly-Clark shall not be liable for any failure to update such information.

There may be applicable legislation or law which imply terms, conditions and warranties into some contracts for the supply of goods and services and prohibit the exclusion, restriction and modification of such terms ("Prescribed Terms"). To the extent permitted by law, our liability for breach of any Prescribed Terms is limited at our option to, in the case of goods supplied or offered by us:
a) the replacement of the goods; or
b) the supply of equivalent goods; or
c) the payment of the cost of replacing the goods or acquiring equivalent goods.

11. Links

Kimberly-Clark disclaims all warranties with regard to the content of or otherwise relating to other web sites or resources linked in any way to this Site. Any links to a third party site are provided for convenience only. Kimberly-Clark is not responsible for and makes no representations concerning the condition and content of, or products offered at the third party site. A link does not indicate, expressly or impliedly, that Kimberly-Clark endorses the site or the products or services offered there. Your access to any linked site and use of any products and services offered there is at your own risk.

The Site may also contain third party advertisements (that may or may not contain embedded hyperlinks or referral buttons to third party site). The display of such advertising does not in any way imply an endorsement or recommendation by Kimberly-Clark of the relevant advertiser, its products or services or any such third party site. You are referred to the relevant advertiser for all information regarding the advertiser and its products and/or services. To the extent permitted by law, Kimberly-Clark accepts no responsibility for any interaction between you and the relevant third party and is released from any liability arising out of or in any way connected with such interaction.

12. Governing law

Any disputes relating to the Content or otherwise relating to this Site shall be governed by the laws of Singapore.

13. Privacy

Any personal data you transmit to the Site by electronic mail or otherwise, will be used by Kimberly-Clark in accordance with the Privacy Policy displayed on this Site.

14. Future changes

Kimberly-Clark may at any time in its absolute discretion revise these Terms of Use.