What is the primary challenge hospitals face in their patient's room?
The primary challenge is to prevent cross-contamination through proper cleaning and disinfection of surfaces and proper handwashing.
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What is the primary challenge hospitals face in the nurses' station?
""The primary challenges are the prevention of cross-contamination and the presentation of a clean, hygienic image through an adequate supply of towels, tissues, and skincare products using the appropriate dispensers.""
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What is the primary challenge hospitals face in their public washrooms?
""The primary challenges are the prevention of cross-contamination and the presentation of a clean, hygienic image through an adequate supply of towels, tissues, and skincare products using the appropriate dispensers.""
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What is the value proposition that your products bring to the healthcare market?
""Kimberly-Clark's low-touch and no-touch towels, tissues, and skincare dispensers help healthcare facilities reduce the spread of bacteria.""
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Who are the key influencers for our products within a hospital?
""Infection Control Practitioners, Environmental Services, and Material Management""
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What can I do to help my employee areas look neat and tidy without investing a lot of staff time to keep it that way?
""Kimberly-Clark's IN-SIGHT® Dispensers are designed for quick and easy maintenance. The translucent dispensers allow you to see inside so you know exactly when a refill is needed without having to open the dispenser. In addition, high capacity systems provide reduced maintenance and less run outs.""
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How can I improve handwashing efforts of my employees?
The most important thing you can do is to be sure your employees know you are serious about handwashing and other food safety efforts. This can be reinforced with the prominent display of signs or buttons that support handwashing efforts.
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Are there washroom products that can help me to reduce costs?
""With a wide variety of products and systems designed to control usage and reduce waste, there are many opportunities to reduce waste in the washroom and other areas. Hand towels, bath tissue and soap all offer cost saving opportunities.""
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The image of my public washroom affects the overall image of my store. Is there anything you can offer me to help with that?
""Kimberly-Clark's solution for public washrooms is designed to do just that. Our WINDOWS® (white), IN-SIGHT (grey plastic) & Reflections lines of dispensers are attractive and customizable to complement any decor. The line includes dispensers for hand towels, bath tissue and soap.""
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How often and how should I wash my hands?
"The frequency of handwashing depends, of course, on the importance of preventing cross-contamination in your workplace. In general, settings such as office buildings and factories, at a minimum, one should wash their hands whenever they are soiled, before eating, drinking or smoking, and always after using the restroom. In food preparation, environments and health care settings, you should consult with your safety official or Infection Control Practioner. In general, in these environments, you should wash your hands as you would in an office environment in addition to anytime you move between work areas (such as between patients or between raw food and prepared food.) Again, please consult your local expert as specific requirements vary greatly by application. A very good tutuorial on handwashing is available on the Kimberly-Clark Skin Wellness Institute's website. (kcskinhealth.com)"
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Will your product stain my counter?
"Kimberly-Clark soaps contain only water soluble dyes that will not permanently stain properly maintained surfaces. Many countertops, especially natural surfaces, are very porous. If these surfaces are not sealed per the manufacturers instructions, any liquid that contains solids (such as soaps) might soak into the pores and leave the appearance of a stain. This can even happen with clear dye-free soaps."
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How can I purchase Kimberly-Clark skincare products?
Please call our customer solution center at (888)346-GOKC(4652) and they will work with you to fulfill your needs.
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Where can I get an MSDS sheet?
""Please visit the RESOURCE CENTER at our website www.kcprofessional.com to access MSDSs for all products. If you have difficulty printing these, please call our customer solution center at (888) 346-GOKC.""
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How can I get more information about a product?
Please call our customer solution center at (888)346-GOKC(4652) and they will work with you to fulfill your needs.
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Will your product work in my dispenser?
Most Kimberly-Clark products are designed to fit in any dispenser.
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Does your facial tissue have a run-out notification?
""Yes, both our KLEENEX® and SURPASS® facial tissues have a SIGNAL® feature that alerts maintenance or housekeeping that the tissue box is nearly empty. An orange sheet indicates that there are only 15 sheets left in the box.""
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Do you have any hygienic tissue systems?
""Yes, our Hygienic Bath Tissue System dispenses one sheet at a time, so that you touch only the sheet you use. (photo and more F&B)""
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Do you have any product that will deter pilferage?
""Non-standard product types typically help deter pilferage. Depending on your needs and restroom look we have: 1. Coreless Standard Roll Bath Tissue - standard roll look with double the sheets (picture and more features and benefits), 2. Jumbo Roll Bath Tissue - Holds the equivalent of 5 to 10 standard tissue rolls, depending on the size of the roll.""
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What are your high capacity bath tissue systems?
""We have many high capacity systems that will save you maintenance time. Depending on your needs and restroom look, we have: 1. Coreless Standard Roll Bath Tissue - standard roll look with double the sheets (picture and more features and benefits), 2. Jumbo Roll Bath Tissue - Holds the equivalent in length of 5 to 10 rolls, depending on the size of the roll.""
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Do you have small size cases?
""Yes, our KLEENEX® brand products are available in small case sizes and low case prices to meet even small and medium end user needs. We have selected five of our most popular KLEENEX® products to comprise our KLEENEX® line-up. ""
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Do you sell Pocket Pack Facial Tissue?
""Yes, Pocket Pack tissue is available to K-C Professional Customers.""
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Do you have bath and facial tissue dispensers?
""Yes, we have both facial and bath tissue dispensers. If you do not see the one you are looking for on the site, please contact the customer solution center at (888) 346-GOKC or your K-C sales rep.""
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Is there recycled fiber in the product? How much? Does it meet EPA guidelines?
""The amount of recycled fiber varies from 0% to 100% depending on the product. EPA guidelines on bath tissue are 20% and 10% on facial. If the product meets EPA guidelines or higher, it is noted in the product detail.""
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Are the bath and facial products the same as the consumer bath and facial products?
""""KLEENEX® facial tissue is the same as KLEENEX® facial tissue for the consumer market, but in a different put-up and carton packaging graphics. The bath tissue products vary some, depending on the product and brand.""""
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How do I order keys for my dispensers?
A guide to our dispenser keys is located in the dispenser section of our site. You can order keys by sending us an email through the CONTACT US section of our site or call our customer solution center at (888)346-GOKC(4652)
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What products does K-C offer for my dispensers?
Go to our dispenser section of the kcprofessional.com. Click through to the individual dispenser level and all the products available for each dispenser will be listed.
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Where can I get more information about handwashing and skinhealth?
Click on our handwashing icon in our Washroom and Skin Care areas of the site or visit the Skin Wellness Institute website at by clicking on the link in the Skin Care area of our site or going direct to kcskinhealth.com.
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