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	What trends for products used at home might be changing what guests expect at hotels? """"One major change in home product usage is the emergence of liquid body washes. With a luxurious, rich golden appearance and a subtle fragrance, you may want to consider providing KIMCARE* Hair and Body Shampoo for your guests. """"			Are there washroom products that can help me to reduce costs? ""With a wide variety of products and systems designed to control usage and reduce waste, there are many opportunities to reduce waste in the washroom and other areas. Hand towels, bath tissue and soap all offer cost saving opportunities.""

	How do I order keys for my dispensers? A guide to our dispenser keys is located in the dispenser section of our site. You can order keys by sending us an email through the CONTACT US section of our site or call our customer solution center at (888)346-GOKC(4652)			What if my dispenser breaks? What do I do? Please call our K-C resource center at E.P.I. (800) 247-8736 and they can send you the parts you need.

	Aren't we talking about paper towels, toilet paper, soaps and dispensers? As long as we do not run out, why should I care about towels, tissue and soap? Three Simple Reasons: 1) Your tenants expect the best quality for the rates they pay. 2) You expect the best value for what you pay. 3) Our products are designed to help reduce your overall cost.			What is the primary challenge hospitals face in their patient's room? The primary challenge is to prevent cross-contamination through proper cleaning and disinfection of surfaces and proper handwashing.

	How can I purchase Kimberly-Clark skincare products? Please call our customer solution center at (888)346-GOKC(4652) and they will work with you to fulfill your needs.			Do you have small size cases? ""Yes, our KLEENEX® brand products are available in small case sizes and low case prices to meet even small and medium end user needs. We have selected five of our most popular KLEENEX® products to comprise our KLEENEX® line-up. ""

	The image of my public washroom affects the overall image of my store. Is there anything you can offer me to help with that? ""Kimberly-Clark's solution for public washrooms is designed to do just that. Our WINDOWS® (white), IN-SIGHT (grey plastic) & Reflections lines of dispensers are attractive and customizable to complement any decor. The line includes dispensers for hand towels, bath tissue and soap.""			Why should I spend more for KLEENEX® Facial Tissue - aren't all tissues basically the same? ""All facial tissue is not created equal!! More people buy KLEENEX® Facial Tissue than any other brand because they like the quality and features. As far as cost, the cost per box is not necessarily the measure. How long the box lasts determines whether a box is less or more expensive than others.""

	What products does K-C offer for my dispensers? Go to our dispenser section of the kcprofessional.com. Click through to the individual dispenser level and all the products available for each dispenser will be listed.			Kimberly-Clark makes Kleenex®, Diapers and Baby Wipes, why is K-C involved in the Office Building Market? Our Office Building Product bundle provides the finest products in all washroom environments. The Kleenex quality is an important sign of distinction when you are at home or at work. Many tenants spend more time at the office than at home.

	What is the primary challenge hospitals face in the nurses' station? ""The primary challenges are the prevention of cross-contamination and the presentation of a clean, hygienic image through an adequate supply of towels, tissues, and skincare products using the appropriate dispensers.""			Where can I get an MSDS sheet? ""Please visit the RESOURCE CENTER at our website www.kcprofessional.com to access MSDSs for all products. If you have difficulty printing these, please call our customer solution center at (888) 346-GOKC.""

	Do you sell Pocket Pack Facial Tissue? ""Yes, Pocket Pack tissue is available to K-C Professional Customers.""			Food Safety is in the news so often. How can I improve my customers' confidence about food safety in my store? "There are many things you can do to make it clear to your customers that your store is serious about food safety. For example, you can have instant hand sanitizer available for use by employees and customers in many areas of the store."

	How do I get mounting instructions? Please call our customer solution center at (888)346-GOKC(4652) and they will work with you to fulfill your needs.			What can I do to help my employee areas look neat and tidy without investing a lot of staff time to keep it that way? ""Kimberly-Clark's IN-SIGHT® Dispensers are designed for quick and easy maintenance. The translucent dispensers allow you to see inside so you know exactly when a refill is needed without having to open the dispenser. In addition, high capacity systems provide reduced maintenance and less run outs.""

	Do you have any product that will deter pilferage? ""Non-standard product types typically help deter pilferage. Depending on your needs and restroom look we have: 1. Coreless Standard Roll Bath Tissue - standard roll look with double the sheets (picture and more features and benefits), 2. Jumbo Roll Bath Tissue - Holds the equivalent of 5 to 10 standard tissue rolls, depending on the size of the roll.""			How do I get parts for my dispensers? Please call our Kimberly-Clark Resource Center at E.P.I. (800) 247-8736 and they can send you the parts you need.

	Are the bath and facial products the same as the consumer bath and facial products? """"KLEENEX® facial tissue is the same as KLEENEX® facial tissue for the consumer market, but in a different put-up and carton packaging graphics. The bath tissue products vary some, depending on the product and brand.""""			How do I order your napkins? Contact your local distributor from our web distributor locator or local KIMBERLY-CLARK PROFESSIONAL* Sales Representative.

	How do I get Kimberly-Clark dispensers? Please call the Kimberly-Clark Customer Solution Center at (888)346-GOKC(4652) and they will work with you to fulfill your needs.			How can I improve the sanitation of key areas of my store: deli and foodservice, meat and poultry, butcher, bakery, produce, checkout? Deli & Foodservice: Be sure that handwashing is easy. A working sink, plenty of nice paper towels and a steady supply of soap are a must. Hand sanitizer can be a good addition - both for customers and employees.

	How can I improve handwashing efforts of my employees? The most important thing you can do is to be sure your employees know you are serious about handwashing and other food safety efforts. This can be reinforced with the prominent display of signs or buttons that support handwashing efforts.			Do you have mounting instructions? Yes. Please call our Customer Solution Center at (888)346-GOKC(4652) and they will work with you to fulfill your needs.

	My contract cleaner handles all of the products we use in the washroom shouldn't you be talking to them not me? ""Your tenants are the true decision makers and Kimberly-Clark's intent is to satisfy all parties in the purchasing cycle. Most importantly however, your costs are critical to budget management thus, we want you to understand that all paper products are not the same. So, consider Kimberly-Clark in your future purchase decisions.""			What are the primary concerns of the health care market regarding bathroom tissue? ""The primary challenge is to prevent cross-contamination between patients sharing a washroom and between patients, visitors, and health care workers.""

	What is the difference between antibacterial and antimicrobial products? The terms are often used interchangably to refer to Topical Antimicrobial Products. In general, antimicrobial products have a broader spectrum of kill than antibacterial products.			How can I dispose of my WypAll(R) Wipers? View Wiper Disposal Guide

	Where is the SCOTT® MEGACARTRIDGE napkin system used? ""Any High Traffic Food Service area, such as Quick Service Restaurants, stadiums, universities, amusement parks, convenience stores, theaters and institutional cafeterias.""			What are your high capacity bath tissue systems? ""We have many high capacity systems that will save you maintenance time. Depending on your needs and restroom look, we have: 1. Coreless Standard Roll Bath Tissue - standard roll look with double the sheets (picture and more features and benefits), 2. Jumbo Roll Bath Tissue - Holds the equivalent in length of 5 to 10 rolls, depending on the size of the roll.""

	Where can I get more information about handwashing and skinhealth? Click on our handwashing icon in our Washroom and Skin Care areas of the site or visit the Skin Wellness Institute website at by clicking on the link in the Skin Care area of our site or going direct to kcskinhealth.com.			How do I find a K-C sales rep? ""Please call our customer solution center at (888)346-GOKC(4652), give them your city & state and they will give you the name of your local sales representative.""

	My properties are not Class A, why should I choose Kimberly-Clark products? Kimberly-Clark manufactures a host of towels for every class of office building. Always consider Kimberly-Clark towels, tissue, soap and dispensing systems			What is the value proposition that your products bring to the healthcare market? ""Kimberly-Clark's low-touch and no-touch towels, tissues, and skincare dispensers help healthcare facilities reduce the spread of bacteria.""

	*What are the key benefits of the KIMBERLY-CLARK PROFESSIONAL Sanitouch® Hygienic Bath Tissue dispenser?** When reaching to grab a towel, you do not touch the dispenser, only the towel you are taking. The towels dispense one-at-a-time, as they are cut as you pull down on the dispenser.			Does your facial tissue have a run-out notification? ""Yes, both our KLEENEX® and SURPASS® facial tissues have a SIGNAL® feature that alerts maintenance or housekeeping that the tissue box is nearly empty. An orange sheet indicates that there are only 15 sheets left in the box.""

	terest			Is the bath tissue safe for septic tanks and sensitive plumbing? Yes. All of our products are safe for septic tanks.

	How do I get loading instructions? Please call our customer solution center at (888)346-GOKC(4652) and they will work with you to fulfill your needs.			Kimberly-Clark's Kleenex® brands have a reputation for high quality, doesn't that also mean high price? It is true that we have the best quality brands in the industry and in many instances can help reduce your overall product costs.

	Will your product stain my counter? "Kimberly-Clark soaps contain only water soluble dyes that will not permanently stain properly maintained surfaces. Many countertops, especially natural surfaces, are very porous. If these surfaces are not sealed per the manufacturers instructions, any liquid that contains solids (such as soaps) might soak into the pores and leave the appearance of a stain. This can even happen with clear dye-free soaps."			Who are the key influencers for our products within a hospital? ""Infection Control Practitioners, Environmental Services, and Material Management""

	Do you have any hygienic tissue systems? ""Yes, our Hygienic Bath Tissue System dispenses one sheet at a time, so that you touch only the sheet you use. (photo and more F&B)""			What benefits will a healthcare facility gain by implementing a hygienic, Kimberly-Clark disposable towel system? The primary concerns are cost-in-use, product performance, and hygienic (hands free) delivery.

	Is there recycled fiber in the product? How much? Does it meet EPA guidelines? ""The amount of recycled fiber varies from 0% to 100% depending on the product. EPA guidelines on bath tissue are 20% and 10% on facial. If the product meets EPA guidelines or higher, it is noted in the product detail.""			How often and how should I wash my hands? "The frequency of handwashing depends, of course, on the importance of preventing cross-contamination in your workplace. In general, settings such as office buildings and factories, at a minimum, one should wash their hands whenever they are soiled, before eating, drinking or smoking, and always after using the restroom. In food preparation, environments and health care settings, you should consult with your safety official or Infection Control Practioner. In general, in these environments, you should wash your hands as you would in an office environment in addition to anytime you move between work areas (such as between patients or between raw food and prepared food.) Again, please consult your local expert as specific requirements vary greatly by application. A very good tutuorial on handwashing is available on the Kimberly-Clark Skin Wellness Institute's website. (kcskinhealth.com)"

	How can you help me keep my public washrooms looking clean and tidy? The WINDOWS® line of dispensers, as part of the Best Impressions solution for public washrooms, are not only attractive, they make your job easier. With systems designed to minimize mess and need less maintenance, you get some much-needed help to keep the image of your hotel looking the best.			What is the primary challenge hospitals face in their public washrooms? ""The primary challenges are the prevention of cross-contamination and the presentation of a clean, hygienic image through an adequate supply of towels, tissues, and skincare products using the appropriate dispensers.""

	What is one of the goals of Kimberly-Clark's skin care products? To offer products that provide the high performance desired by our customers			How can I get more information about a product? Please call our customer solution center at (888)346-GOKC(4652) and they will work with you to fulfill your needs.

	Do you have bath and facial tissue dispensers? ""Yes, we have both facial and bath tissue dispensers. If you do not see the one you are looking for on the site, please contact the customer solution center at (888) 346-GOKC or your K-C sales rep.""			Are your dispensers ADA compliant? ""We have many dispensers that are ADA compliant. Contact our Customer Solution Center at (888)346-GOKC(4652) to get more information on ADA compliant dispensers and ADA guidelines.""

	We have a limited budget for renovations. How can I get my property to look its best with little money? ""Kimberly-Clark's Best Impressions solution for public washrooms is designed to do just that. The WINDOWS® Line of dispensers are attractive and customizable to complement any decor. The line includes dispensers for hand towels, bath tissue and soap.""			What are the use areas for our products within the health care segment? "Public washroom, nurses' stations, and patient's rooms"

	Why is proper hand care critical to health care workers? Health care workers have a high risk of coming in contact with bacterial during their normal activities. Therefore, there is a higher risk of contamination from bacteria they come in contact with, thus potentially leading to transmission to other surfaces or individuals through contact.			Will your product work in my dispenser? Most Kimberly-Clark products are designed to fit in any dispenser.

	Who is using the Scott MegaCartridge napkin system today? "We are in over 1,000 stores of the world's largest Quick Service Restaurant chains not to mention stadiums and amusement parks throughout the country. Several major school districts in South and Southwest are using the system as are some large office comp"			*Where can I find information about the KIMBERLY-CLARK PROFESSIONAL Foam Care® Soap products?** Go to website www.kchealthcare.com. After selecting the appropriate country. Select the Products page and the Healthcare Skin Wellness page.